Data Protection Policy

tk11 com Privacy Policy –
Your Complete Data Protection Guide

Last Updated: January 2026  |  Version: 2.5  |  Applicable: All Users
Important Notice

tk11 comBy registering with and using the services of -, you agree to this Privacy Policy. Protecting your information is our top priority. Feel free to contact us if you have any questions.

1Introduction & Purpose

When you tk11 comThe moment you register with -, we take on the responsibility of earning your trust. This Privacy Policy clearly explains what personal information we collect, how we use it, and how we keep it secure.

tk11 com We believe that a player's privacy is a fundamental right. We never sell your data or use it unethically. Our data management practices are built in compliance with international GDPR standards.

This policy tk11 comThis policy applies to -'s website, mobile app, and all associated services. By using our services, you are deemed to have accepted this policy.


2What Information We Collect

tk11 com Only the information strictly necessary is collected. We never gather excessive or unnecessary data.

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID Yes
Contact Information Email, mobile number Yes
Financial Information BKash/Nagad Number, Bank Account Yes
Technical Information IP address, device type, browser Automatic
Gaming Info Game history, betting records Automatic
Communication Records Support chat, complaint records Optional
  • At registration: name, email, mobile number, and date of birth.
  • For KYC verification: a copy of your national ID or passport.
  • At payment: mobile banking number or bank account details.
  • While using the platform: IP address, session data, cookies.

3How We Use Your Information

tk11 com Any data we collect is used solely for its stated purpose. We never misuse your information.

  • Account Management: To create and maintain your profile.
  • Identity Verification: KYC process to prevent fraud and unlawful activity.
  • Payment Processing: For secure processing of deposits and withdrawals.
  • Customer Service: To resolve your questions and complaints.
  • Security Monitoring: For detecting unusual activity.
  • Legal Compliance: To comply with applicable laws and regulatory guidelines.
  • Service Improvement: Analytics to improve your experience.
Our Commitment

Your data will never be sold for advertising purposes or used in marketing without your consent.


4Data Sharing & Disclosure Policy

tk11 com Your personal data is never sold. However, information may be shared with specific third parties in the following circumstances:

  • Payment Provider: Information required solely for processing transactions with bKash, Nagad, and Rocket.
  • Game Software Provider: Only the minimum data required for game operation.
  • Identity Verification Services: For the KYC verification process.
  • Legal Authorities: In response to a court order or a lawful request from a law enforcement agency.
  • Security Services: For fraud detection and prevention.
What We Don't Do

tk11 com Never sells or transfers your data to advertisers, data brokers, or any unauthorized third parties.


5Data Security Measures

tk11 com Industry-leading technology is used to protect your data. Our security framework operates on multiple layers.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL.
  • Password Hashing: Passwords are never stored in plain text.
  • Two-Factor Authentication (2FA): Available for additional protection.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Suspicious Activity Monitoring: 24/7 automated monitoring system.
  • Data Backup: Regular encrypted backups stored across multiple secure locations.
In the Event of a Data Breach

In the event of a data security breach, we will notify affected users within 72 hours and take all necessary steps.


6Cookie Policy

tk11 com Cookies are used to enhance your experience. Learn more below:

These cookies are essential for the platform's core functions – maintaining login sessions, storing security tokens, and more. They cannot be disabled, as the platform will not function properly without them.

Used to understand how you interact with the platform – which games are played most, which pages you spend the most time on. This data helps us improve our services. You can opt out at any time.

To remember your preferences – such as language selection, theme, notification settings, and more. Without these cookies, you would need to reconfigure your settings on every visit.

7Data Retention Period

tk11 com Your data is retained for a defined period, after which it is securely deleted.

  • Account Information: For as long as the account remains active.
  • Transaction Records: 5 years as required by legal obligations.
  • KYC Documents: 3 years after account closure.
  • Gaming History: 2 years after account closure.
  • Support Records: 1 year after last contact.
  • Cookie Data: Upon session end or at a scheduled time.

8Your Privacy Rights

tk11 comEvery registered user at - has the following rights regarding their personal data:

Right to Access Your Data
You have the right to know and view what information we hold about you.
Right to Rectification
You have the right to request corrections to any inaccurate or outdated information we hold about you.
Right to Erasure
You have the right to request deletion of your data under certain conditions.
Right to Object to Processing
You have the right to object to the use of your data for specific purposes.
Right to Data Portability
The right to receive your data in a structured, machine-readable format.
Right to Restrict Processing
You may request that processing of your data be restricted in certain circumstances.
To exercise your rights

To exercise any of the above rights, email our Data Protection Team. We will respond within 30 days.


9Protection of Minors

tk11 com We are especially committed to protecting the privacy of minors (under 18).

  • We do not knowingly collect any information from individuals under the age of 18.
  • Age verification is carried out at the point of registration.
  • If we become aware that we hold personal data belonging to a minor, it will be deleted immediately.
  • If parents or guardians believe their child's information has been collected by mistake, please notify us immediately.

10International Data Transfers

tk11 com-'s servers may be located in multiple countries. Even when your data is transferred internationally, it is protected to the same standards.

  • All international data transfers are carried out through appropriate security measures.
  • GDPR Standard Contractual Clauses are used for data transfers to third countries.
  • All partner organisations are contractually bound to uphold our privacy standards.

11Policy Updates

tk11 com We reserve the right to update this Privacy Policy as needed. For significant changes, we will notify you directly.

  • The date of any change will be shown at the top of the page as the "Last Updated" date.
  • Email notifications will be sent for major changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

12Privacy Contact

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Data Protection Team.

Data Protection Officer
Response Time
Within 30 business days
Live Chat Support
Available 24/7 in Bengali
Critical Security Issue
Our Commitment

Why tk11 comYour data is safe with

Tk11 com operates with the highest privacy protection standards in Bangladesh.

256-bit SSL Encryption
All data transmissions are protected with bank-grade encryption, keeping your information fully secure even as it travels across the internet.
Data Is Never Sold
tk11 com never sells your personal information to advertisers or data brokers. Your data belongs to you alone.
GDPR-compliant standards
Our Privacy Policy is built in compliance with the European GDPR standard – one of the world's most stringent data protection laws.
24/7 Security Monitoring
Our security systems monitor your account around the clock. Any suspicious activity is acted upon immediately.
Two-Factor Authentication (2FA)
Enable Two-Factor Authentication for an extra layer of security. It makes unauthorized access virtually impossible.
Transparent Data Policy
tk11 com always clearly states what information is being collected and why. There is no hidden data collection.
Play Safely
Your Information Completely Secure
Now tk11 comJoin

Play with complete peace of mind backed by world-class security. Every piece of information you share with us is held in the strictest confidence.

18+ only. Please gamble responsibly.

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